How we collect, use, and protect the information you share with us.
When you submit an enquiry through our contact form, call us, or message us on WhatsApp, we may collect your name, phone number, email address, location, and details of the material you wish to sell.
We use the information you provide to respond to enquiries, quote rates, arrange pickups or yard visits, and process payments. We do not use your information for unrelated marketing without your consent.
We do not sell or rent your personal information to third parties. Information may be shared with our staff or logistics partners solely to fulfil a pickup or transaction you have requested.
If you contact us via WhatsApp or phone, any details or photos you share are used only to identify and quote your material, and to coordinate pickup or payment.
We take reasonable steps to protect the information you share with us from unauthorized access, loss, or misuse. Enquiry records are retained only as long as needed for business and record-keeping purposes.
Our website may use basic analytics to understand how visitors use the site. This data is used only to improve our website and is not linked to personal enquiry details.
You may ask us to update or delete the personal information we hold about you by contacting us through our contact page.
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page.
If you have questions about how we handle your information, please get in touch via our contact page.
